Lost registration Code

We created this friendly application CodeBot which will fetch your lost registration code almost instantly. Please click on the button to read simple instructions how to get your registration code back.
Note: Gmail can place the e-mail from codebot to spam folder.

Orders and processing quick FAQ

The registration process is automatic and it runs outside our servers through SWREG or REGSOFT. The order is processed using secure servers. The credit card information never leaves those secure servers. In fact we ourselves cannot see your credit card number in any way.
Vast number of orders are processed without any issue daily but following is what to do if you have a problem.

How the orders are processed?
If you ordered a software through REGSOFT you should receive an e-mail within few minutes with the order number. When the order is approved (it may be within another few minutes, but it can take also few hours) you will receive another e-mail with either registration number or download link.
If you ordered through SWREG you should receive e-mail with the serial number or download link. (Usually within few minutes after order)

I didn’t receive any e-mail
If you didn’t receive any e-mail from SWREG or REGSOFT at all, a common problem is a spam filter in the e-mail client. Please search in your client all your mail folders including trash, junk or spam for SWREG or REGSOFT words. In most cases the mail will be there.
In very few cases the order simply didn’t go through.

I checked everything, but still no e-mail!!!
You checked spam folder, it has been a day and still no e-mail:
Try the CodeBot. CodeBot also receives a copy of the registration e-mails and it can forward it to you. Codebot usually responds within 10 minutes. But please note codebot rebuilds its database once a day, so it needs at least a day after registration for the lost code to be found.
If still nothing, don’t worry, please use contact form on the bottom of this page and we will manually check what is going on.

I ordered Bundles
If you order a bundle you may actually receive several e-mails each for one item in the bundle. It may happen that you receive some in regular mail IN folder but few may end up in the spam, trash or junk folder due to your spam filter settings. Again search for the SWREG or REGSOFT words in all your mail folders.

Order page shows that the order remains Unprocessed
If your order remains unprocessed after few days, a most common cause is that the charge on card has been denied by bank because of incomplete data. You can try to resubmit the order or contact regsoft or swreg directly. (We have no direct access to your credit card data nor we can see the reason why the order has been denied only the people at swreg or regsoft can)

Duplicate Order
If you made a duplicate order by mistake - don’t be alarmed, it is very easy to send refund and there is no time-frame for refunds, we can process the refunds even months after the original duplicate charge.

E-mail Contact

For general questions about our software, please go to MMBForums
Most of the questions had been already answered there.
Please note, there are some days far more busy than others and so the contact e-mails pile up in a queue. We try to fill all request daily, but sometimes it takes more than one day to go through them all.
There is no reason to resend the same question again and again during the single day, it only makes the queue longer.

GMAIL users
Recently, gmail seems to automatically place most e-mails with some link inside (such as link to update or full version) into the spam folder of your gmail. Look for the e-mails in spam folder or try to send the question using different e-mail address.

Contact Form: